Nationwide Shipping

Just as Velaur values excellence in jewelry production and trade, Velaur also understands the importance of timely and professional shipping to its customers. Velaur will provide insured shipping to all orders (regardless of size) sent in the US through FedEx Priority or UPS Express services. Additionally, in order to assure clients that their purchase will be delivered safely, Velaur requires that all deliveries be mailed to a legitimate home/business address; rejects all deliveries mailed to a PO Box; and calls for an adult signature for all package arrivals. If no adult is present for a signature, your local FedEx or UPS store will hold on to your package for pick up. If your package is lost, stolen or damaged in transit, Velaur will do whatever is necessary to repair any damaged items, replace any lost or stolen items or, where replacement is not an option, reimburse you for the value of the items